Before the project begins, during the initiation or planning phase, I will be happy to support you with:

  • Business analysis / requirements management
  • Process analysis / process management
  • Preparation of documents, such as
    • Statement of work (SOW) / service description
    • Proposal / offer
  • Project planning tasks, as described here more detailed

At the beginning of project implementation planning tasks consist of monitoring and coaching the project team. At this stage, I will be happy to support you with:

  • Team coaching
  • Communications / reporting
  • User training
  • Quality assurance / test management
  • Corrective actions / change requests
  • Roll-out to distributed locations

If a project has arrived at the final phase, among other things I will support you in:

  • Acceptance procedure / acceptance documentation
  • Retrospective / documenting the "lessons learned"
  • User support